Excellence in hospitality
We have been voted among the 100 most welcoming hotels of Switzerland! The Prix Bienvenu 2017 was awarded by Switzerland Tourism and American Express based on guest feedback. Thanks to all of you who have appreciated our hospitality and that have given us your preference.
Several hundred thousand visitor reviews from over 250 websites worldwide were analysed in terms of service orientation. Instead of focusing on location and facilities, we were interested in the attentiveness of the staff, their readiness to help and ability to anticipate guest’ wishes. This resulted in a hospitality score, which was then validated by the jury.