Excellence in hospitality
We have been voted among the 100 most welcoming hotels of Switzerland! The Prix Bienvenu 2017 was awarded by Switzerland Tourism and American Express based on guest feedback. Thanks to all of you who have appreciated our hospitality and that have given us your preference.
Several hundred thousand visitor reviews from over 250 websites worldwide were analysed in terms of service orientation. Instead of focusing on location and facilities, we were interested in the attentiveness of the staff, their readiness to help and ability to anticipate guest’ wishes. This resulted in a hospitality score, which was then validated by the jury.
Ticino Ticket – Free public transportation
New – Ticino Ticket!
As a guest of the Hotel City Lugano you enjoy Ticino Ticket, which entitles you to free public transportation in the whole Ticino region. It also ensures discounts on cable cars, navigation and main tourist attractions.
From the Saint-Gotthard Massif to the soft hills of the Mendrisiotto region. From the furthest valleys to the vibrant cities flanking the lakes. With Ticino Ticket you will be free to travel and visit every corner of the southernmost Canton of Switzerland. You will save time and appreciate even more every minute of your holiday.